Shipping policy

Shinno Performance is the trading name of Shin No Performance LLC ("we," "us," "our"). This policy explains how we process and ship your order.

Order Processing

All orders are processed within 1–7 business days (Monday–Friday, excluding holidays).

Orders placed after 2:00PM ET (New Jersey) are processed the next business day.

Shipping Rates

Delivery Time

Once your order ships, transit time is 7–15 business days.

Total time from order to delivery is typically processing time (1–7 business days) plus transit time (7–15 business days).

Shipping Destinations

We currently ship within the United States only.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package's progress.

Delays

Occasionally, shipments may be delayed due to carrier issues, weather, or high order volume. We'll do our best to keep you informed if your order is significantly delayed.

Questions About Your Order

If you have questions about your shipment, contact us:

• Email: support@shinnoperformance.com
• Phone / Text: +1 (732) 470-0459 — Monday–Friday, 8:00 AM – 5:00 PM EST

Shin No Performance LLC 2909 Washington Rd, STE 12 PMB 1025, Parlin, New Jersey 08859, United States

Shinno Performance is an independent aftermarket parts retailer. We are not affiliated with, sponsored by, or endorsed by Infiniti, Nissan Motor Corporation, or any of their subsidiaries. All vehicle makes and model names are used for identification purposes only.

For information on returns and exchanges, see our Return & Refund Policy.