Refund policy
Return & Warranty Policy
At Shinno Performance, we want you to buy with confidence. Since many of our products come from different manufacturers, every product has its own warranty and return terms.
Before placing your order, please read the warranty information on the product page. The warranty period and coverage listed there apply to that specific item.
Returns
If a product is eligible for return, it must:
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Be approved by our team before being sent back.
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Be returned in its original condition with all original packaging and accessories.
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Meet the return requirements listed on that product's page.
Items that have been installed, modified, damaged through misuse, or are custom/special-order items are generally not eligible for return unless otherwise stated.
Warranty Claims
If you receive a defective product or experience an issue covered under the product's warranty, contact us with your order number and photos or videos of the problem. We'll review your claim based on the warranty for that specific product and work with you to find a solution.
Refunds
Once a return is received and inspected, approved refunds will be issued to your original payment method. Original shipping costs are non-refundable unless the return is due to our mistake or a verified defective item.
Questions?
If you're unsure about the warranty or return policy for a product, please contact us before purchasing. We're happy to help.
By placing an order with Shinno Performance, you acknowledge that you've reviewed the warranty information for the product you're purchasing and understand that warranty coverage and return eligibility may vary by item.